Order & Delivery Information
At Standout Pets, we strive to ensure your orders are delivered to you quickly and reliably. We ship orders nation-wide from Melbourne, Australia. Unfortunately, we do not currently offer international shipping.
Shipping Options:
Shipping Method | Cost | Estimated Delivery Time |
---|---|---|
Standard Shipping | $14.95 or FREE on orders over $79.00 | Typically 3-6 business days |
Express Shipping | $19.95 or FREE on orders over $199.00 | Typically 1-3 business days |
Delivery Option | Price |
---|---|
Standard Delivery | $14.95 or FREE on orders over $79.00 |
Express Delivery | $19.95 or FREE on orders over $199.00 |
Estimated Time Frames:
Standard Delivery: 3-6 business days
Express Delivery: 1-3 business days
Delivery times vary depending on your location and are subject to the couriers’ schedules. While we aim to provide accurate estimates, delivery times cannot be guaranteed as they are outside our control. Please note that these timeframes are general guidelines and may vary depending on your location and unforeseen circumstances.
Order Dispatch
We aim to dispatch all orders on the same or next business day to ensure a prompt delivery process. Orders are shipped via Australia Post or a reputable alternative courier service, particularly for larger or bulkier items.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery’s progress. If you encounter any issues or delays, please don’t hesitate to contact our customer service team for assistance.
Thank you for choosing Standout Pets. We’re committed to delivering a smooth and reliable shopping experience for you and your pets!